SmartLanka POS
SmartLanka POS
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Privacy & Data

Privacy Policy

This page explains what information SmartLanka POS collects, how it is used, when it may be shared, and the rights available to account holders.

Last updated: May 11, 2026
Official SmartLanka POS policy page

1. Introduction

SmartLanka POS (we, our, us) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, whether as a business owner, operator, or end user.

2. Information We Collect

We collect the following categories of information:

  • Account Information: Name, email address, phone number, and login credentials.
  • Business Information: Company name, branch details, product and inventory data.
  • Transaction Data: Sales records, order history, payment details, and receipts.
  • Usage Data: Pages visited, features used, timestamps, and browser or device information.
  • Location Data: IP address and timezone used to determine your approximate region.

3. How We Use Your Information

  • To provide, operate, and maintain the SmartLanka POS platform.
  • To process payments and manage your subscription.
  • To send administrative notices, product updates, and support messages.
  • To detect, prevent, and address technical issues or fraudulent activity.
  • To improve our platform based on usage patterns and feedback.
  • To comply with legal obligations and enforce our terms of service.

4. Sharing of Information

We do not sell your personal data. We may share information only in these circumstances:

  • Payment Processors: OnePay receives payment-related data to process subscription charges.
  • Service Providers: Hosting, email delivery, and analytics providers operating under confidentiality agreements.
  • Legal Requirements: When required by law, court order, or to protect rights and safety.
  • Business Transfer: In the event of a merger or acquisition, data may be transferred to the new entity.

5. Data Storage & Security

  • Your data is stored on secure servers with industry-standard encryption (TLS/SSL).
  • Passwords are stored as irreversible cryptographic hashes and never in plain text.
  • Access to sensitive data is restricted to authorised personnel only.
  • We perform regular security audits and maintain backups of all critical data.
  • Despite these measures, no system is 100% secure, so we encourage strong passwords and caution.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, your personal data is removed within 30 days, except where retention is required by law, including financial record retention periods.

7. Your Rights

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update inaccurate or incomplete data through your profile settings.
  • Deletion: Request deletion of your account and associated data.
  • Portability: Request your data in a structured, machine-readable format.
  • Opt-out: Unsubscribe from marketing emails at any time via the link in any email.

8. Cookies

We use session cookies to maintain your login state and preferences. We do not use third-party advertising cookies. You may disable cookies in your browser settings, though this may affect platform functionality.

Note: We reserve the right to update this Privacy Policy at any time. Continued use of the platform after changes constitutes acceptance of the revised policy.